Tello Mobile Reviews

Tello.com is a mobile virtual network operator that offers a variety of services. The most popular products and services include unlimited phone plans for $25/month, which come with 35GB of high-speed data, free hotspot & Wi-Fi calling, and no contract or fees. They also offer customizable plans where customers can choose the amount of data and talk minutes they need. For example, they have plans with unlimited talk & text plus 5GB for $14/month or 10GB for $19/month.

Tello also provides nationwide 4G LTE/5G coverage, ensuring no dropped calls, loading issues, or slow data speeds. They also have budget-friendly family plans where each new line comes with no added cost. Customers can build designated talk, text & data phone plans for each family member.

Another popular feature is their referral program. Customers can use their unique link to refer a friend, and once the friend places a successful order, both parties receive $10 Tello Dollars.

Tello also offers free international calls to over 60 countries with every phone plan. For other countries, customers can use Pay As You Go Credit for additional savings.

In terms of devices, Tello sells a selection of cheap refurbished and new phones, mostly under $300. The highest-end phones available from Tello are the OnePlus Nord N200 5G and the iPhone XR. They also offer affordable deals on handsets from Apple, Samsung, and Nuu. Some of the favorite Tello phones include the Apple iPhone SE (2022), Samsung Galaxy S22, and Samsung Galaxy Z Flip 3.

Customers can also bring their own phone to Tello. They just need to check if their phone is compatible and enroll it.

Overall, Tello offers a blend of affordability and flexibility, making it an attractive option for those looking for low-cost wireless service.

Tello.com offers a variety of mobile plans to suit different needs. The Unlimited phone plan is available for $25/month, which includes 35GB of high-speed data, unlimited talk and text, and free hotspot & Wi-Fi calling. There are also plans with 5GB and 10GB of data for $14/month and $19/month respectively.

For those who prefer to customize their plan, Tello offers the option to build your own plan. This allows users to mix minutes and data according to their needs. The prices for these custom plans start at $14/month for unlimited minutes and free text with varying data options.

Tello also offers free international calls to over 60 countries with every phone plan. Additionally, they have a referral program where both the referrer and the referred friend can earn $10 Tello Dollars.

Tello's plans are contract-free and there are no activation or early termination fees. They also offer family plans at no added cost per line. Users can either start fresh with a new phone from Tello or bring their own phone.

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Tello.com accepts various payment methods. These include major credit and debit cards such as American Express, Diners, Discover, Japanese Credit Bank, Maestro, Mastercard, Visa, and Visa Electron. In addition to these, PayPal is also accepted as a payment method. Some Tello devices can be purchased through the Buy Now Pay Later solution - Affirm. If a customer has enough Tello Dollars to cover the full cost of the purchase, Tello Dollars can also be used as a payment method. To update the payment method, customers need to register a new card under the "Payment Methods" section of their online account. After entering the new card details and saving it, the new card appears in the drop-down under the "Billed From" field. The customer can then select the new payment method to be charged from and save it. The old payment method can be deleted from the account. To save a PayPal account as a payment method, a successful order needs to be placed using PayPal first. The PayPal option then appears as a payment option under the "Billed From" field.

Tello.com offers a 30-day warranty for all phones (new or refurbished) purchased from their site. If a customer wishes to return the phone within the first 30 days, they can email Tello's Customer Support team with the order number and the reason for return. Tello will then send a shipping label to return the device and accessories. The device needs to be posted back before the device warranty expires, which is 30 days from the order date. The return package needs to include everything that was originally sent - the device, charger, any other accessories, except the SIM card. The device needs to be fully unlocked before returning and a factory reset of the device is also required. The returning device must be packed safely and arrive undamaged and unscratched. Devices returned with scratches or user damage will not be refunded or replaced. The device must be returned using the shipping label provided by Tello. It can take up to 15 business days from the day you post, for the package to be received at Tello's warehouse and then checked and verified.

As for the shipping policy, Tello offers several delivery options: USPS First-Class Mail (4 to 10 Transit Days - $0), USPS Priority Mail (up to 3 Transit Days - $5), and FedEx Standard Overnight (2 Transit Days - $15). Please note that the day when the order was placed is not considered a transit day. Tello only ships within the USA and does not ship to Canada, Mexico or further afield. If a customer paid for expedited delivery and it did not arrive within the expected time, they can email Tello's Customer Support team with the order number and request a refund.

To update the payment method on Tello.com, follow these steps:

1. Register a new card. Go to the Payments tab of the online account. Under the Payment Methods section, click the Add New Card button. Enter the new card details and click Save.

2. Save the new card for the subscription. Go to the Subscription Payment Options section on the same page. The new card now appears in the drop-down under the Billed From field. Select the new payment method to be charged from and click Save.

3. The old payment method can now be deleted from the account.

To save a PayPal account, place a successful order using PayPal and ensure it is saved in the checkout process. The PayPal option will then appear as a payment option under the Billed From field. A PayPal account cannot be saved as a payment method until a successful order has been placed with it first. If any issues arise, contact Tello Support.