Tello Mobile Reviews
(Rated by 1074 users)
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Payment Methods
- Credit/Debit Cards
- PayPal
- Affirm
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Today's Best Deals
Overall Rating
4.5
Base on 8 Reviews
Ratings by Feature
Ratings by Feature
- Price & Quality4.8
- Return Policy4.7
- Good Value4.8
- Shipping & Delivery4.0
- Customer Service5.0
Recent Customer Reviews (8)
Archie Walker
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Charlotte Kaufman
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Fletcher Daigle
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Harley Connor
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Eve Lawson
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Lisa Frankfurter
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David Windsor
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Karen Hooper
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Tello Mobile Pricing
Delivery Options
$0 - $15
Pay As You Go Data
$0.01 per MB
Monthly Plans
$10 - $39/month
Phones
$50 - several hundred
Payment Methods
Accepted Payment Options:
Prices for items on Tello.com vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
PayPal
Affirm
Payment Process
- Payments can be made online during the checkout process.
- For Tello Mobile credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
Tello Mobile Pros & Cons
Pros
1
Affordable Pricing: Tello offers plans starting as low as $5 per month, making it one of the most budget-friendly options available.
2
Customization: Users can build their own plans, selecting the amount of talk, text, and data needed, which allows for personalized service.
3
No Contracts: There are no long-term contracts or activation fees, providing flexibility to change or cancel plans at any time.
4
Free International Calls: Tello allows free calls to over 60 countries, making it a great option for international communication.
5
Mobile Hotspot: The service includes mobile hotspot functionality at no additional charge, useful for sharing data with other devices.
6
Excellent Customer Service: Tello is noted for its responsive and helpful customer support.
CONS
1
Data Speed Variability: As an MVNO on T-Mobile's network, data speeds can be inconsistent, especially during peak usage times.
2
Limited High-Speed Data: The highest plan caps high-speed data at 35 GB, which may not be sufficient for heavy data users.
3
No Multi-Line Discounts: Unlike many carriers, Tello does not offer discounts for multiple lines, which can be a disadvantage for families or groups.
4
Basic Features: Plans lack additional perks and features that are common with larger carriers, such as advanced add-ons or loyalty rewards.
5
Device Selection: The range of phones available for purchase directly from Tello is limited compared to other providers.
Tello Mobile Features and Benefits
Features
30-day warranty
Allows returns of phones (new or refurbished) within 30 days for refund or replacement via email to customer support with shipping label provided.
Return shipping instructions
Simplifies process by providing label and requiring device unlocked, factory reset, undamaged with all accessories except SIM.
Varied shipping options
USPS First-Class (free, 4-10 days), USPS Priority ($5, up to 3 days), FedEx Overnight ($15, 2 days), with refunds for delays.
Phone returns within 30 days
Initiate by emailing order number and reason, with refunds after warehouse receipt (up to 15 business days).
Device must be unlocked and in good condition
Ensures eligibility for refund or replacement.
Replacement option
Request same phone brand and model subject to availability instead of refund.
Service cancellations support
Contact 24/7 support for compensation or credits on issues like mistaken charges.
SIM card returns
Return if activation unsuccessful, with support assistance.
Pay As You Go plans
Pay only for usage, starting at $0.01 per MB for data.
Monthly plans
Options like $10 (1GB), $25 (5GB), $35 (10GB), $39 (unlimited data with 5GB hotspot), all with unlimited talk/text.
Device pricing
Phones from $50, bring your own compatible GSM phone.
No hidden fees or contracts
Includes calls to 60+ countries, taxes in checkout price.
Affordable pricing
Plans starting as low as $5 per month.
Customization
Build your own plans for talk, text, data to fit needs.
Free international calls
To over 60 countries at no extra cost.
Mobile hotspot
Included on all plans for data sharing.
Excellent customer service
Responsive and helpful support.
4G LTE and 5G coverage
Uses T-Mobile's network.
Unlimited texts
On all plans.